Anja Taschner rose alchemist® warrants to the purchaser that its products are free from defects in materials and workmanship. This warranty does not cover accidental damage, misuse, improper care or alterations, or acts of God, such as floods & earthquakes.
To report a warranty defect, please contact us at firstname.lastname@example.org. If, after inspection, we find that the product is defective in materials or workmanship, we shall not charge you to repair or replace the product at our discretion, and return the product to you.
You are responsible for shipping costs to our distribution, but there is no charge for the inspection or the return postage.